Hector is excited to bring you the vision, technology, and super-friendly, easy to work with, superior customer service approach of Happy Tax. He is a motivated and results oriented entrepreneur with a passion for delivering superior customer service, giving back to the community and helping others. He has over 10+ years experience in business, operations, personal financial planning, and accounting. He holds a Masters in Personal Financial Planning and a Bachelors in Public Accounting, and spent the last 5 years running his own tax and accounting practice as well as his own financial services agency.
He is a U.S. Marines Veteran and his personal interests include God, his family and financial literacy campaigns. Hector is originally from Puerto Rico and currently lives in Orlando, FL with his lovely wife and three amazing children.
Happy Tax was born out of frustration with unreliable, under-qualified tax preparers with no licensing or certification and as little as five days tax training. Happy Tax is designed to bridge the gap between the high quality, pampered and convenient customer service that consumers want, and accurate, reliable and professional tax returns prepared by CPAs with a minimum of 5 years of training and experience.
Using Happy Tax's patent-pending technology and processes, franchisees offer customers a fresh new experience with none of the hassles traditionally associated with preparing their taxes, meeting them anytime, anywhere including house calls. Franchisees securely transmit the client's tax data to their team of highly qualified U.S. based CPAs to professionally prepare the tax returns.
Happy Tax's services come with an affordable and transparent price. Customers are offered 3 payment options of $200, $300 and $500 —depending on the complexity of the return — without any hidden charges.
"With Happy Tax we wanted to rid the market of cowboy tax 'professionals' who are costing hard-working Americans millions of dollars each year in IRS penalties and interest. Our franchisees are left to focus on what they do best, providing amazing customer service, while our experienced CPAs prepare and sign off on the tax returns. We've already been called the Uber of tax preparation but I feel we are much more than that. Our customer experience truly revolutionizes the way taxes are done. It's time we can finally say: Smile, It's Time to File! ®" said Mario Costanz, CEO and Founder of Happy Tax.
Tax preparer suitability in the U.S. is alarmingly low with only 41% of those preparing taxes "professionally" having any licensed credentials whatsoever. "With Happy Tax, the customer experience is transformed from the typical unpleasant experience of tax preparation to now becoming an enjoyable and happy experience," said Hector Bones, Franchisee.
40% of Americans still choose to prepare their own tax return even though they don't have any previous experience. With the tax code coming in at 73,000 pages (equivalent to 4 million words or War and Peace 8 times over), preparing their return themselves risks thousands of dollars in penalties and interest or lost refunds due to missed deductions, credits and errors.